FAQ
E-Bike Facts
Based in the Waterloo Region, Cycle Electric provides a wide variety of bikes for people of all ages as well as e-bikes and repair services. Over the last 20 years, we’ve helped our customers find the right bike for their needs. Through interaction with our customers, we’ve rolled out a series of answers to frequently asked questions. Check it out:
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All operators must be over the age of 16
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All operators must wear a helmet
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All e-bikes must have their pedals on
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No drivers licence is required
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No insurance is required
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No plates are required
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All e-bikes are limited to an output of 500w and a maximum speed of 32 km/h
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No passengers are allowed on an e-bike unless there is separate seating
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E-bikes are allowed to travel where conventional bicycles travel
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All riders must follow the same rules as conventional bicycles according to the Highway Traffic Act
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You can be charged under the Criminal Code of Canada for drinking and driving an e-bike
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Recharge your battery pack after every use
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When storing batteries for long periods of time store fully charged then charge every 30 days thereafter
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Store batteries in a warm environment
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Only use the charger provided with your e-bike
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