FAQ
Based in the Waterloo Region, Cycle Electric provides a wide variety of bikes for people of all ages as well as e-bikes and repair services. Over the last 20 years, we’ve helped our customers find the right bike for their needs. Through interaction with our customers, we’ve rolled out a series of answers to frequently asked questions. Check it out:
All operators must be over the age of 16
All operators must wear a helmet
All e-bikes must have their pedals on
No drivers licence is required
No insurance is required
No plates are required
All e-bikes are limited to an output of 500w and a maximum speed of 32 km/h
No passengers are allowed on an e-bike unless there is separate seating
E-bikes are allowed to travel where conventional bicycles travel
All riders must follow the same rules as conventional bicycles according to the Highway Traffic Act
You can be charged under the Criminal Code of Canada for drinking and driving an e-bike
Recharge your battery pack after every use
When storing batteries for long periods of time store fully charged then charge every 30 days thereafter
Store batteries in a warm environment
Only use the charger provided with your e-bike
Looking for an e-bike? Are you looking to save money? Visit us in Waterloo.